2860078 - The system could not determine a valid SEPA mandate

In "Manage Automatic Payments" app (App ID F0770), for Payment Proposal, an exception Error ID (Description): 086 (The system could not determine a valid SEPA mandate) raised.

In Application Log, one or more of the following errors may be shown.

• SEPA mandate &1 specified, therefore you cannot use account &2
• Partner Ctry/Reg./partner bank Ctry/Reg. & is not permitted
• Customer/vendor does not have any allowed bank details
• SEPA mandate & is obsolete (last use: YYMMDD) 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP S/4HANA Cloud Public Edition

1. Check the Application log in Manage Automatic Payment to provide further details
   
   
2. Customer master data must have bank details informed and also a SEPA mandate must be created for the customer.
   
   
3. Check in App Maintain Business Partner: Display In BP Role Business Partner (Gen), Tab Payment Transactions details maintained in Bank Details check IBAN
   
   
4. Check SEPA Mandate Created in App Display SEPA MANDATE (App ID FSEPA_M3)
   
   
5. In App Display Billing Documents (App ID F2250) Check SEPA_MANDATE used
   
   
6. Check SEPA Mandate to the Mandate Ref. field. The Mandate Ref. field can be found, go to Header -> Header Detail
   
   
7. In Manage Journal Entries  (App ID F0717) Check if Partner Bank is specified and this is in alignment with sale mandate used in Billing
   
   
8. In App Manage Bank Accounts (App ID F1574) Check Bank Account
   
   
9. Check Configuration Steps in Manage Your Solution -> Application Area Finance -> Sub Application Area Accounts Payable -> Item Name Automatic Payments
   Check Configuration Activity Set Up Payment Methods for Each Country/Region for Payment Transactions (ID 101972) Check Permitted destination Countries for payment method. 
   
   
10. Under the SEPA Direct Debit scheme rules by the European Committee, a mandate cannot be used after more than three years of non-use. In this case, a new mandate is required.

Scope Item BNV

SEPA Direct Debits

2671294 - No Valid Payment Method Found

SEPA MANDATE, BNV, BKX, 1WQ, F0770, FZ794, bank , BP , CUSTOMER, 19M‏, O9M The system could not determine a valid SEPA mandate, VA03, FZ791,  Partner Ctry/Reg./partner bank Ctry/Reg. & is not permitted , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem