2860175 - Configuring Email Template and Trigger for Career Site Email Verification (Account Activation) - Recruiting Management

This article describes how to create the template and enable the email trigger for Career Site Email Verification (Account Activation).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Recruiting Management

Prerequisites

Admin Center > Manage Permission Roles > [Role] > Permission > Manage Recruiting > Manage Recruiting Email Templates
Admin Center > Manage Permission Roles > [Role] > Permission > Manage Recruiting > Recruiting Email Triggers

Configurations

1. Create the email template to be associated to the email trigger

1. Navigate to Admin Center -> Manage Recruiting Email Templates.
2. Click Create New Template.
3. Select the Language.
• Note: Each candidate locale available in the External Career site should have a corresponding template.
4. Enter Template Name, Subject and Body based on the language selected.
• Note: The standard token [[LOGIN_URL]] must be added in the email body. When used for email verification, this token generates a verification link with the default link text "Click Here".
5. Change Status to Enabled.
• Note: if Status is Disabled, the template will not appear when configuring the trigger.
6. Save changes.

Associated Triggers is blank if this is a new template. Please either click on Configure Triggers or navigate to Admin Center -> Recruiting Email Triggers to configure the trigger. Once the email template is associated with the trigger, it will display the trigger name as per shown on the screenshot below.

2. Enable and configure the email trigger

1. In Recruiting Email Triggers, click on the trigger "Career Site Email Notification".
2. Select Enable.
3. Select the Email Template.
4. Save changes.

Upon saving, it will validate the tokens inserted in the email template automatically. The following message is displayed if all the tokens are supported. If not, please adjust the token based on the error message.

Sample Email

KBA 3099120 - What is the difference between One-Time Password and the Career Site Activation Email? - Recruiting Management

RCM, Career Site, Portal, External Candidate, Account, Email Verification, Email Activation, Email Triggers, Career Site Email Notification , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To