SAP Knowledge Base Article - Preview

2860443 - An Attachment Gets Copied from the Sales Order to a Ticket

Symptom

On creating ticket from sales order, an attachment of sales order is available also in the ticket.


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Environment

SAP Cloud for Customer .

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Attachment , Local File , KBA , ticket , sales order , LOD-CRM-SRP , Service Request Processing , Problem

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