SAP Knowledge Base Article - Public

2860776 - Missing notifications from provisioning for "EC Alerts and Notifications" job completion

Symptom

I am not receiving "completed" notifications from the "EC Alerts and Notifications" provisioning job.

The log in "Monitor Job" has the jobs as completed, but I am only receiving "start" email notifications.

Environment

SAP SuccessFactors Employee Central

Cause

This job type "EC Alerts & Notifications" sends email when the job starts if the check "Send E-mail when job starts:" is checked.

It also sends email notification if the job fails.

But it never sends job completion email.

Keywords

EC Alerts & Notification Job run completion email is not received, Send E-mail when job starts, SuccessFactors, Employee Central , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1908