SAP Knowledge Base Article - Preview

2860778 - Issue during replacement of service definitions with HTTP destination SAP-SUPPORT_PORTAL

Symptom

  1. After migrating the SDCCN to new communication Channel, the service definitions cannot be updated with destination SAP-SUPPORT_PORTAL.
  2. During the basic configuration of solution manager, Transaction code SOLMAN_SETUP -> Basic Configuration -> Configure Basic Functions -> Replace Service Definitions, this activity failed with error.

    In SDCCN, the following error messages can be found in the log of task "Refresh Service Definitions" or task "Maintenance Package".
    ==========================
    "Error refreshing Service Definitions from destination SAP-SUPPORT_PORTAL"
    "Service Definitions are inconsistent"
    "Generation of reimport include failed /1CAGTF/*"
    "Error reading function module interface *** from SAP-SUPPORT_PORTAL"
    "> CL_HTTP_CLIENT->RECEIVE RAISED HTTP_COMMUNICATION_FAILURE"
    ==========================


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Environment

  • SAP Solution Manager 7.2
  • Satellite system with ST-PI  740

Product

SAP Solution Manager 7.2

Keywords

RefreshService Definitions; SAP-SUPPORT_PORTAL; SDCCN , KBA , SV-SMG-SDD , Service Data Download , Problem

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