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SAP Knowledge Base Article - PreviewSymptom
Sending an e-mail from a Sales Quote or Sales Order has a different 'from' address as expected. For example, it is that of a service channel.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
service channel, sales quote, sales unit, e-mail, email, Sender, Sales Unit , KBA , LOD-LE-CQP , Customer Quote Processing , How To
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