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SAP Knowledge Base Article - PreviewSymptom
In a Quick Create screen (for example Visits), you have a KUT field. You select a value for this field but as soon as the Account is entered, the field value is cleared.
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Environment
SAP Sales Cloud
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
extension field, kut field, value, empty, blank, cleared , KBA , extesion field value dissapeared , extension field value cleared , kut field empty , kut value cleared , extension field empty , AP-RC-UIF-FLX , Page Layout & Key User Configuration , LOD-CRM-ACT , Activities , Problem
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