SAP Knowledge Base Article - Public

2861256 - How to Move Candidates from the wrong to correct process - Onboarding 1.0

Symptom

Move candidates from an incorrect process to another one.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Navigate to SAP SuccessFactors HCM > Onboarding
  2. Search for affected candidate
  3. Confirm that s/he was moved to the incorrect process.

Resolution

It's not possible to move candidates between process, it's necessary to create a new requisition for the affected candidate and re-initiate a new onboarding activity with the correct condition.

This was related to an old process performed by operations team and in the last releases this option was removed and are not being processed anymore.

See Also

2498721 - Candidate Appearing in the Wrong Onboarding Process - Onboarding

Keywords

Incorrect onboarding process; Service Request; Move candidate to correct process; OBD, onboarding, how to, process , KBA , LOD-SF-OBD , Onboarding , How To

Product

SAP SuccessFactors Onboarding all versions