Symptom
Move candidates from an incorrect process to another one.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Navigate to SAP SuccessFactors HCM > Onboarding
- Search for affected candidate
- Confirm that s/he was moved to the incorrect process.
Resolution
It's not possible to move candidates between process, it's necessary to create a new requisition for the affected candidate and re-initiate a new onboarding activity with the correct condition.
This was related to an old process performed by operations team and in the last releases this option was removed and are not being processed anymore.
See Also
Keywords
Incorrect onboarding process; Service Request; Move candidate to correct process; OBD, onboarding, how to, process , KBA , LOD-SF-OBD , Onboarding , How To
Product
SAP SuccessFactors Onboarding all versions