SAP Knowledge Base Article - Public

2861607 - Home Phone Information Still Visible Even When There is No View Permission

Symptom

When viewing the contact information for a user, the user can still see the Home Phone information even though their permission to Home Phone has been removed

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to users Profile
  2. See Home Phone Information is Visible
  3. Check Permission Role > Employee Data > Home phone is unchecked

Cause

This is because the Phone Information displayed in Contact information in Employee Central is not controlled by the Home Phone Permission this is Permission to the Standard field in Employee Profile.  It is controlled by the Phone Information Permission located under HR Information Section.

Resolution

It is not possible currently to Permission individual Phone types such as Business Phone and Home phone.  Once the user has Permission to Phone information they will have Permission to view all types of Phone information.

See Also

 2505319 - Employee Central - Phone Info HRIS Sync

Keywords

Home Phone, Business Phone, Contact Information, Permissions, Permission Roles, Employee Central, Employee Profile , KBA , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , LOD-SF-EC-PER-PHN , Phone Info - Config, Rules, RBP, UI , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions