SAP Knowledge Base Article - Preview

2861646 - Not able to view Log Trace file from SAP Mobile Platform Cockpit

Symptom

Not possible to view Trace Log file in SAP Mobile Platform Cockpit. When closing Trace Log window, it is showing internal server error.

Below error found in the SMP server log while reproducing the issue:

  • #WARN#com.sap.mobile.platform.server.online.admin.logs.LogsHandler#http-bio-8083-exec-4#na####Exception:::Root cause:::  com.ibm.db2.jcc.am.SqlException: [jcc][t4][10120][10898][4.11.77] Invalid operation: result set is closed. ERRORCODE=-4470, SQLSTATE=null


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Environment

  • SAP Mobile Platform (SMP) 3.0 SP16-SP17
  • External DB2 database

Product

SAP Mobile Platform 3.0

Keywords

log;logs;trace;smp;cockpit;internal;error;db2 , KBA , MOB-ONP-COR , SAP Mobile On Premise Core Services , Problem

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