Symptom
- Information Design Tool doesn't launch intermittently for couple of hours.
- The issue is seen only in Information Design Tool, other BI Client tools which are written in Java programming language (e.g. Data Federation Administration Tool) loads properly.
- The issue occurs randomly, and no manual effort needed to make it work again.
- The issue seen in a specific machine, but with no any special setup.
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.2 SP5 Patch 7
- Information Design Tool
Product
SAP BusinessObjects Business Intelligence platform 4.2
Keywords
idt does not start launch not responding bi 4.2 sapjvm intermittent , KBA , BI-BIP-IDT , Information design tool , Problem
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