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SAP Knowledge Base Article - PreviewSymptom
You would like to disable the formatting options available for certain fields in the Cloud for Customer system.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Service; Tickets; C4C; Cloud for Customer; Rich Text; Formatting; Formatted Text; Options; Unable; Disable; Fields; , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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