SAP Knowledge Base Article - Public

2861906 - Importing of User via Integration Center does not move documents to new manager

Symptom

Importing of User via Integration Center does not move documents to new manager.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM

  • Integration Center

Reproducing the Issue

  • In BizX UI, In Import Employee data page, there's an option to move forms. Options are below:

moveformKBA.PNG

  • When importing / updating User using Integration Center > Scheduled CSV Input job > User entity, documents were not transferred to new manager.
  • There are no options in Integration Center similar to the options in BizX UI.

Cause

This can be achieved when adding parameter 'apiOptionProfileID' in the request payload, however, this is not supported by Integration Center tool. These are API specific ( User in this case) and not a generic feature of Integration Center.

Resolution

1. Use the OData API for the User entity.

2. Add the parameter 'apiOptionProfileID' in the request payload.

Please refer to the guide for more information: https://help.sap.com/docs/SAP_SUCCESSFACTORS_PLATFORM/d599f15995d348a1b45ba5603e2aba9b/bf137a9a6fe143e3a9ef59bcc98f8a2d.html?q=apiOptionProfileID

See Also

  2491521 - Integration Center - User Assistance Documentation link

Keywords

User import in Integration Center, Document to new manager , KBA , ss_anonymizedkba , LOD-SF-INT-INC-ODATA , ODATA API In Integration Center , How To

Product

SAP SuccessFactors HCM Core all versions