SAP Knowledge Base Article - Public

2862178 - Cannot Delete Notes in Leads

Symptom

  • You cannot to delete a note in a lead.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Marketing workcenter.
  2. Open the Leads view.
  3. Open any Lead with notes.

There is no function to delete notes in leads.

Resolution

  • The system is working as intended. If you add and save any notes to the lead, it is not possible to remove the note from the Document. 
  • Make sure that you have entered the correct Note in the lead before the Save action.

Keywords

Leads, Notes, Delete, Notizen, Löschen , KBA , AP-LP-LEA , Lead , Problem

Product

SAP Business ByDesign 1911