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SAP Knowledge Base Article - PreviewSymptom
When saving an e-mail from Outlook to Cloud for Customer using the server-side integration the e-mail texts will not be transmitted completely due to special characters "<" and ">" in the e-mail text.
The same is true for images sent in the message text.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
special characters; e-mail; E-Mail Viewer; server-side integration; Outlook, Email viewer , KBA , image , LOD-CRM-GW-SRV , Server side groupware intergration , LOD-CRM-ACT , Activities , How To
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