SAP Knowledge Base Article - Public

2862326 - Error :"500 Internal server error" When Trying to Perform Post Goods Receipt

Symptom

When you are trying to do Post Goods Receipt against a Purchase Order, the system crashes throwing 500 Internal Server Error

Environment

SAP Business Design

Reproducing the Issue

  1. Go to Inbound Logistics Work center.
  2. Go to Purchase Orders view.
  3. Find and select relevant Purchase Order ID and choose option Post Goods Receipt.
  4. New window opens up, go to Serial Numbers sub tab, and choose Upload choosing an excel or .txt file.
  5. System crashes.

Cause

Since the Serial Number IDs are duplicate in the upload excel or .txt file, system crashes.

Resolution

  1. Go to the relevant Excel or .txt file file.
  2. Open and search for the duplicate entries of the Serial ID.
  3. Remove duplicate entry from the file of the Serial ID and perform Save.
  4. Once it is done then again go to Inbound Logistics Work center.
  5. Go to Purchase Orders view.
  6. Find and select relevant Purchase Order ID and choose option Post Goods Receipt.
  7. New window opens up, go to Serial Numbers sub tab and choose the corrected excel or .txt file.
  8. Upload it again and perform Save.

Keywords

 Serial Number , KBA , serial number , excel , post goods receipt. , purchase order , AP-SLP-REQ , Site Logistics Request , Problem

Product

SAP Business ByDesign all versions