Symptom
Supplier invoice is in status Ready for posting in OWL but after clicking on check button or try to post ,you see that status changes to exception as there is an exception to be processed.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier invoicing work center
- Go to invoices and credit memos view
- Search and select respective Supplier invoice
- Supplier invoice is in status Ready for posting in OWL
- Click on Edit
- Click on check button or try to post
- You see that status changes to exception as there is an exception to be processed
Cause
While creating a Supplier invoice what status is there ,the same status will remain until some action is taken on the invoice.
Resolution
Consider an example where duplicate exception is raised. where duplication is due to same external reference ID.
Scenario 1:when many invoices having same external reference ID were created at the same time using external application(like excel or webservice) and there was already one invoice posted with same external reference ID, then all new invoices shall be in status Exception.
Cause the system will check the existing document while creating new document and then set the status accordingly.
Scenario 2:when many invoices having same external reference ID were created at the same time using external application(like excel or webservice) and there was no other invoice posted earlier with same external reference ID then all new invoices shall be in status Ready for posting.
You can post one of them successfully and there after you will get the above mentioned status issue with all other invoices.
Cause the status was Ready for posting when the document was created and thus it will remain in this status
Some Action has to be taken which will allow system to re-fetch the current details and then change the status accordingly.
Action can even be by just clicking on check button or Post or doing a dummy change.
After clicking on check button or Post you see that status changes to exception and now you can save the document.
Keywords
Same external ID, cannot post the invoice,status changed to exception , KBA , AP-SIP-SIV , Supplier Invoice , Problem