SAP Knowledge Base Article - Public

2862983 - Competency Rating from Role Readiness Form not Showing in the Gap Graph - Career Worksheet


  • Employee launched a new Role Readiness Assessment form from the Career Worksheet.
  • Employee rated the competencies and completed the form but the ratings are not showing in the Career Worksheet Gap Graph.
  • The form template id is configured correctly in the Career Worksheet as well as the rating scale.
  • Competency expected rating has value in Families and Roles.


SAP SuccessFactors Career Development Planning

Reproducing the Issue

  1. Go to Development > Career Worksheet.
  2. In Job Roles I'm Considering, click on Evaluate your readiness.
  3. In the form launched, enter the rating for each competency.
  4. Route the form to completion.
  5. When you navigate to the Career Worksheet, the competency rating is not showing in the gap graph.


Employee self-rating is not considered as the final rating of the competencies when rating-opt="3" is configured in the competency section of the role readiness form template.


Check the rating option used in the Competency section of your Role Readiness template. Go to Admin Center > Manage Templates > [Select the template] > Edit Fields and Sections > [Select the Competency section] > Click Show advanced options...

When "

It is recommend to route the form to a Manager for a final rating (do not rely on the Employee to enter a rating of record). The route map should be in the following order:

  1. E
  2. EM
  3. Complete


competency rating not showing career worksheet gap graph , KBA , LOD-SF-CDP-CW , Career Worksheet , Problem


SAP SuccessFactors Succession & Development all versions