Symptom
Your requirement is to import multiple Contacts in the system, out of which one Contact is to be marked as the Main Contact. Upon downloading the Contact.csv template from the Import view in Data Workbench, you are unable to see the Main indicator field in the template.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Data Workbench workcenter
- Go to Import view
- Select the radio button for Individual Object
- Go to Import tab
- Go to Standard Object tab or Custom Object tab
- Search for the Data Workbench object XYZ (where XYZ represents any object in Data Workbench)
- Select the button Download Comma Separated Values (.csv) to download the template
Cause
Main indicator field is not provided in the standard Contact.csv template. It is available in the Account Contact Persons.csv template in Data Workbench.
Resolution
If you require to mark one Contact as the Main Contact, you may follow the below steps:
- Import the Contacts in the system using the Contact.csv template in the Import view in Data Workbench
- From the Export view, export the Account Contact Persons data
- In the downloaded file, update the Main indicator field and save the file
- Upload the above file in the Update view in Data Workbench for the object Account Contact Persons
Keywords
Account Contact Persons, Contact, Data Workbench, Main, Main indicator, Account , KBA , account , contact , data workbench , account contact persons , main , main indicator , LOD-LE-BP-BP , Business Partner , Problem