SAP Knowledge Base Article - Preview

2863095 - When Business Role is Assigned to the Business User, the Work Center Views Added to the Business Role are not Assigned to the Business User

Symptom

Business Role XYZ has the required work center views in it. When you try to assign the Business Role XYZ to the Business User, the views are not getting assigned, even if the views are available in the Business Role. You see the warning messages.

Example:
Business Role XYZ has below work center views in it:

COD_WORK_TICKET_WCVIEW which is for Work Tickets view
SEOD_TICKETMD_SADL_WCVIEW which is for Tickets view

When you try to assign the Business Role XYZ to the Business User, the views are not getting assigned, and system throws the below warnings:

Rule 01 - Service Units of Employee for View COD_WORK_TICKET_WCVIEW in Business Role XYZ determined no restrictions
Rule 01 - Service Units of Employee for View SEOD_TICKETMD_SADL_WCVIEW in Business Role XYZ determined no restrictions
View COD_WORK_TICKET_WCVIEW can't be assigned since no restrictions could be determined
View SEOD_TICKETMD_SADL_WCVIEW can't be assigned since no restrictions could be determined


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Service Units of Employee, Access Rights, Business User, Business Role, Determined no restrictions, No restrictions could be determined, Organizational Unit, Org unit , KBA , determined no restrictions , business role , organizational unit , access rights , org unit , service units of employee , business user , no restrictions could be determined , rule 01 - service units of employee , SRD-CC-IAM , Identity & Access Management , Problem

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