SAP Knowledge Base Article - Preview

2863123 - Attributes such as Marketing Area is missing in search help of Segmentation Profile or Segmentation model

Symptom

Even though you have activated attribute such as marketing area in your marketing cloud system, this relevant marketing area is not displayed when opening F4 search help in Segmentation Profile or Segmentation model.

For example, marketing area JC5 is activated as you can see in following screenshot.
activate MKT.JPG

But this activated marketing area JC5 is not listed in the result of search help for filter in Segmentation Profile.

No data in profile.JPG

It is also not listed in Segmentation model.

No data in model.JPG


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Environment

SAP Marketing Cloud Edition

Product

SAP S/4HANA Cloud all versions

Keywords

KBA , CEC-MKT-SEG , Segmentation , Problem

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