SAP Knowledge Base Article - Public

2863498 - Error: Please Define Region 123 for Country XYZ


When convert a lead to opportunity geeting error: Please define region 123 for country XYZ


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales work center 
  2. Go to Leads view
  3. Open a lead PQR (PQR represents lead id)
  4. Select Action button 
  5. Chose Convert to Opportunity 
  6. You find error message 'Please define region 123 for country XYZ'


The field name in UI is differ. The actual issue with field State. State field is filled with correct value.


  1. Open the PQR
  2. Edit 
  3. Correct the value of State field under Account infomration in header screen.

See Also

 Error: "Please Define Region XXX for Country YYY"

2823832 - System Reports "Please Define Region" Error Although no Region Field Exists 


Lead, opportunity, region , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-OPP , Opportunity Management , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions