Symptom
When convert a lead to opportunity geeting error: Please define region 123 for country XYZ
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales work center
- Go to Leads view
- Open a lead PQR (PQR represents lead id)
- Select Action button
- Chose Convert to Opportunity
- You find error message 'Please define region 123 for country XYZ'
Cause
The field name in UI is differ. The actual issue with field State. State field is filled with correct value.
Resolution
- Open the PQR
- Edit
- Correct the value of State field under Account infomration in header screen.
See Also
Error: "Please Define Region XXX for Country YYY"
2823832 - System Reports "Please Define Region" Error Although no Region Field Exists
Keywords
Lead, opportunity, region , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-OPP , Opportunity Management , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions