When convert a lead to opportunity geeting error: Please define region 123 for country XYZ
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales work center
- Go to Leads view
- Open a lead PQR (PQR represents lead id)
- Select Action button
- Chose Convert to Opportunity
- You find error message 'Please define region 123 for country XYZ'
The field name in UI is differ. The actual issue with field State. State field is filled with correct value.
- Open the PQR
- Correct the value of State field under Account infomration in header screen.
Lead, opportunity, region , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-OPP , Opportunity Management , Problem