SAP Knowledge Base Article - Public

2863563 - Failed or timed out background jobs not displayed in Background Jobs list

Symptom

When searching in Learning Administration > System Administration > Background Jobs, some jobs that have failed or timed out aren't listed.

Environment

SAP SuccessFactors Learning

Cause

This may be caused by Search Selector settings not being enabled.

Resolution

Go to Learning Administration > System Administration > Configuration > Search Selectors > Background Jobs > Check if the following lines are present. If not, add them:

criteria.Status.criterionUI.choices.Timeout.enabled=true
criteria.Status.criterionUI.choices.Timeout.order=7.0
criteria.Status.criterionUI.choices.Timeout.value=Timeout
criteria.Status.criterionUI.choices.Timeout.label=data.JobStatus.Timeout

See Also

  • KBA 2592645 - Recurring reports missing from the Report Jobs section
  • KBA 2199407 - Scheduled Report in LMS not displaying in Report Jobs Tab of LMS
  • KBA 2519988 - Report Job is not displayed in the Background Job list

Keywords

sap, sf, successfactors, lms, learning, background, job, job, missing, not, display, displayed, appear, result, list, fail, failed, timeout, timed, out , KBA , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions