SAP Knowledge Base Article - Public

2863563 - Failed or timeout background jobs not displayed in Background Jobs list

Symptom

When searching under LMS > System Admin > Background Jobs, certain ones that have timeout or failed are not listed.

Environment

SAP SuccessFactors Learning (LMS)

Cause

This may be due to search Selector settings not enabled.

Resolution

Navigate to System Admin > Configuration > Search Selectors > Background Jobs (Selector Name) and add the following:

criteria.Status.criterionUI.choices.Timeout.enabled=true
criteria.Status.criterionUI.choices.Timeout.order=7.0
criteria.Status.criterionUI.choices.Timeout.value=Timeout
criteria.Status.criterionUI.choices.Timeout.label=data.JobStatus.Timeout

See Also

  • 2592645 - Recurring reports missing from the Report Jobs section
  • 2199407 - Scheduled Report in LMS not displaying in Report Jobs Tab of LMS
  • 2519988 - Report Job is not displayed in the Background Job list

Keywords

sap sf success factors lms learning background job jobs missing not display displayed appear , KBA , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , Problem

Product

SAP SuccessFactors Learning all versions