Symptom
Branding name changes to another name when users go to Groups from SAP Jam homepage.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP JAM Collaboration
Reproducing the Issue
- When user logs in to SAP Jam, on SAP Jam homepage, user sees Company branding name:
2. But when user goes to a certain Group in SAP Jam, user sees Area branding name:
Cause
This situation is by design. If a user belongs to only one Admin area, he will see the Company branding name in the SAP Jam homepage and Area branding name in other pages. The homepage belongs to Company, hence, user will see Company branding name (in our example "Community"). In other pages (again except Company wide pages eg. Company admin page), user will see Area branding name (in our example "Test Admin Area").
Refer to Admin guide - Company and area branding
Resolution
Working as design.
Keywords
Branding, Area branding, Company branding, Branding view , KBA , LOD-SF-JAM-BRN , Branding Options - Web & Mobile , How To