SAP Knowledge Base Article - Public

2863597 - Company and Area branding view in SAP Jam

Symptom

Branding name changes to another name when users go to Groups from SAP Jam homepage.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP JAM Collaboration

Reproducing the Issue

  1.  When user logs in to SAP Jam, on SAP Jam homepage, user sees Company branding name:

Company Brand name.JPG

2.  But when user goes to a certain Group in SAP Jam, user sees Area branding name:

         Area brand name.JPG

Cause

This situation is by design. If a user belongs to only one Admin area, he will see the Company branding name in the SAP Jam homepage and Area branding name in other pages. The homepage belongs to Company, hence, user will see Company branding name (in our example "Community"). In other pages (again except Company wide pages eg. Company admin page), user will see Area branding name (in our example "Test Admin Area").

Refer to Admin guide - Company and area branding

Resolution

Working as design.

Keywords

Branding, Area branding, Company branding, Branding view , KBA , LOD-SF-JAM-BRN , Branding Options - Web & Mobile , How To

Product

SAP Jam Collaboration all versions