SAP Knowledge Base Article - Public

2864194 - Career site builder pages empty


  • Career site builder Pages are empty.
  • When you go to CSB > Pages > Home > there is no locale or main brand to choose from.


SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to CSB -> Pages -> Home
  2. See there is no locale or main brand to choose from


  • This is a known Regression defect introduced in b1911 in which Engineering is currently working on.
  • As a workaround impacted clients can import the attached XML by going to CSB Admin > Tools > Import & Export > Import
    • SiteBuilderExportBlankSite.xml (See in attachments)
  • This XML will reset the CSB site to a completely blank site which should be fine since the site was only at the default site XML anyway.
  • After importing the XML, the pages will be accessible in CSB Admin.
  • There is a fix for this issue scheduled for the next major release which is b2005 as well as a patch for b1911 (22-Nov-2019).
  • Work is still in progress so it is not technically "Scheduled" yet but this is the current plan.


SF, Success Factors, RMK, blank, not accessible, RMK-20493 , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem


SAP SuccessFactors Recruiting all versions