SAP Knowledge Base Article - Public

2864829 - "An application error occurred. Please try again later, or notify support" when Validating Session - Calibration

Symptom

When clicking Validation tab when creating a calibration session, "An application error occurred. Please try again later, or notify support" is received.

Environment

SAP SuccessFactors Calibration

Reproducing the Issue

  1. Go to Admin Center > Manage Calibration Sessions.
  2. Select existing session or create new calibration session.
  3. Click Validation tab

Cause

Calibration template used for the session is using Performance template data source that has no or invalid route map.

Resolution

  1. Go to Admin Center > Manage Calibration Templates.
  2. Select the template used in the session.
  3. Click Data tab.
  4. Check the Performance template used and make sure that there is route map associated with this template or choose another template that has a valid route map.

Keywords

application error occurred calibration session validation , KBA , LOD-SF-CAL-SES , Sessions, Creating, Managing etc. , Problem

Product

SAP SuccessFactors Performance & Goals all versions