SAP Knowledge Base Article - Preview

2864837 - The Work Distribution 'Sales Unit Manager' is Not Working as Expected for Lead Approval Process


You create an approval process for leads and set the work distribution as 'Sales Unit Manager'.

However, when a lead approval process is triggered, you find the approver is not determined as expected.



SAP Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


Lead, Approval, Work Distribution, Sales Unit Manger , KBA , LOD-CRM-LM , Lead Management , Problem

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