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SAP Knowledge Base Article - PreviewSymptom
You create an approval process for leads and set the work distribution as 'Sales Unit Manager'.
However, when a lead approval process is triggered, you find the approver is not determined as expected.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Lead, Approval, Work Distribution, Sales Unit Manger , KBA , LOD-CRM-LM , Lead Management , Problem
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