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SAP Knowledge Base Article - PreviewSymptom
- A User performs a broad search for Incidents on SM_CRM, but no results are found.
- A User performs a broad search for Incidents on SM_CRM, but limited results are found and some expected results are missing.
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Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
SOLMAN, missing Incident, ITSM, CRM_UI, , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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