2865376 - OData Service queryActionSearch Failed Error Status: error, error thrown: Internal Server Error

 User faces error message "OData Service queryActionSearch Failed Error Status: error, error thrown: Internal Server Error"

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SAP SuccessFactors HXM Suite

1. User tries to search for actions or other people on the Action/People Search
2. User faces an error on the search bar that says "OData Service queryActionSearch Failed Error Status: error, error thrown: Internal Server Error"

• Starting on 1908 system release, this error message is shown when the search failed because of an invalid login session (when the session timed-out).
• Previously (1905 release or earlier) the browser would be re-directed to the Login Page.

Our Engineering team is planning to change the error message on future release to a more friendly statement so that the user can understand that their session has time-out or invalided login session.

OData Service queryActionSearch Failed Error Status: error, error thrown: Internal Server Error ; "OData Service queryActionSearch Failed Error Status: error, error thrown: Internal Server Error" , KBA , LOD-SF-PLT-SRH , Search , LOD-SF-PLT , Platform Foundational Capabilities , Problem