SAP Knowledge Base Article - Preview

2865418 - Which products are available for the Support Log Assistant log analysis within the SAP ONE Support Launchpad - Incident Form?

Symptom

  • The Support Log Assistant offers a list of suggested files to attach based upon the component chosen for the incident.  The list comes up after the component is chosen in the Incident Form.

    SuggestedFiles.png
  • Analyze files button becomes available when analysis is available on the files attached/uploaded to the incident.


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Environment

  • SAP ONE Support Launchpad
  • Support Log Assistant

Keywords

KBA , XX-SER-SAPSMP-SUP , Support Applications , How To

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