SAP Knowledge Base Article - Public

2865568 - Behaviour of multiattachmentselection fields from the Candidate Profile to the Application

Symptom

When a candidate uploads a resume to their Candidate Profile, this same resume will sync across to existing job applications even though the snapshot has already been created.

Environment

SAP SuccessFactors Recruiting Management

Resolution

Firstly, please configure the necessary permissions for candidates to have write permissions to the multiattachment field in the Candidate Profile Template. When a candidate uploads a resume in their candidate profile, any existing job applications that they have open will be automatically updated by this new document even though the candidate snapshot has already been created.
Updating a resume in an existing job application will also sync back to the candidate profile.

Candidate profile content contained via multiattachmentselction fields is expected to sync over to a field of the same field type in the application regardless of what stage the application is at. Behaviour is the same even when mobile apply is disabled.
Note: The update in job application will take effect after the candidate move to the job application and click on "Update" button.

Keywords

Multi-stage, mobile-apply, multiattachmentselction , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions