SAP Knowledge Base Article - Public

2865600 - Employee Time Sheet Entry Details Gets Cleared

Symptom

  • The time sheet entry values get wiped out on entering it the first time.
  • The values are retained on entering it in the second time.

Environment

SAP SuccessFactors Employee Central - Time Sheet

Reproducing the Issue

  • Navigate to Time Sheet page of the employee.
  • Click on 'details' and enter all the details -> Click finished.
  • Click on the same 'details' again -> The values are cleared.

Cause

This is currently a system limitation.

Resolution

Workarounds:

  • If the custom field values are entered before changing hours/duration fields, then the values are not lost.

        OR 

  • If custom field values are entered for the second time in Details popup, the values are kept.

The Engineering Team have confirmed that this issue will be fixed with the release of the new Time Sheet UI in b2105.

This limitation will not be corrected in existing time sheet UI. Please follow the above workarounds until new Time Sheet UI is available.

Keywords

Time Sheet Time Sheet entry Details Cleared TIM-11410 TIM-11207 , KBA , LOD-SF-EC-TMS , Time Sheet , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions