SAP Knowledge Base Article - Public

2865889 - Mashups Links in iOS13 Open in Small Windows


When opening Mashup URLs in iOS13+ on iPad, the screen appears small.


SAP Cloud for Customer

Reproducing the Issue

  1. Logon to iPad.
  2. Open any Mashup URL.
  3. A new window open, but the same is smaller than before.


The new smaller windows is the iOS 13 OS behaviour which applications do not have any control over. Hence, this is now the new behaviour of our extended edition application.


We have reached out to Apple regarding this and forwarded the requests from our customers like you who wish to have the earlier full screen behaviour.
Apple has mentioned that they will consider this as a new feature request in subsequent iOS releases.
As of now, there is no further improvement possible from our side - we are actively working with Apple to improve this functionality based on your feedback.
Further improvements to this will hence be part of our roadmap in future releases once we have updates.


KBA , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions