Symptom
When opening Mashup URLs in iOS13+ on iPad, the screen appears small.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Logon to iPad.
- Open any Mashup URL.
- A new window open, but the same is smaller than before.
Cause
The new smaller windows is the iOS 13 OS behaviour which applications do not have any control over. Hence, this is now the new behaviour of our extended edition application.
Resolution
We have reached out to Apple regarding this and forwarded the requests from our customers like you who wish to have the earlier full screen behaviour.
Apple has mentioned that they will consider this as a new feature request in subsequent iOS releases.
As of now, there is no further improvement possible from our side - we are actively working with Apple to improve this functionality based on your feedback.
Further improvements to this will hence be part of our roadmap in future releases once we have updates.
Keywords
KBA , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , Problem