2865920 - Created By Column is Empty

You created customer accounts with OData using a technical user and now you noticed the Created By field of these accounts is empty in the Accounts object worklist view.

SAP Cloud for Customer.

The Created By field is always filled with the logon identity UUID (unique identifier of an instance, only relevant for backend). In case of Technical Users there is no related Business Partner and thus also no description. This is the reason why in OWL (Object Worklist view) for technical users nothing is shown.

This is different in TI UIs where the system is using a transient field to show 'Technical User'.

As implementing this would have an effect on performance of the OWL (data is fetched directly from the Database) the development team does not apply such a code in the OWL.

This is the standard behavior.

created by empty, customer account, technical user, odata , KBA , LOD-LE-BP-BP , Business Partner , How To