Symptom
When trying to create a new rating scale, it presents a validation error and it does not allow you to create it.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to References > System Admin > Rating Scales
- Click Add New
- Fill with data similar to this screenshot:
Resolution
The problem here is that the 'Reporting Group Labels' should be unique on each field. If you add a label that was used before, it does not allow it.
Please choose different labels on each Reporting Group Label.
See Also
Keywords
Rating Scale, Validation, Error, Not able to create, Survey, Reporting Group Label, Rationg Label, Reference , KBA , LOD-SF-LMS-EVA , Surveys , LOD-SF-LMS , Learning Management System , Problem