SAP Knowledge Base Article - Preview

2866247 - Tactical Dashboard showing error "Couldn't retrieve Maintenance of System"

Symptom

When opening the Tactical Dashboard scenario "Maintenance" using Anonymous Access, a popup displays message "Couldn't retrieve Maintenance of System "SystemRole" in Instance "Instance Name", and afterwards the instance is displayed with Grey ratings and no values.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

FOCUSED INSIGHTS 2.0

Product

SAP Solution Manager 7.2

Keywords

Focused Insights, Tactical, Error, Maintenance of System, Anonymous, Grey, Gray, , KBA , SV-SMG-OST-FI , Focused Insights , Problem

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