2866361 - Integration Center job fail for HireRight integration - SuccessFactors Integrations

The HireRight integration jobs are failing with the error:

"Caused by: java.lang.NullPointerException: while trying to invoke the method com.successfactors.jobscheduler.IScheduledJob.isInterrupted() of a null object returned from com.successfactors.jobscheduler.executionsupport.facade.JobExecutionSupportContext.getSimpleJobOfCurrentThread()"

• SuccessFactors
• Integrations
• Integration Center 
• Recruiting

One possible cause of this behavior is the trigger type configured on the integration.

To solve this error message, please follow the steps below:

1. Open the HireRight integration in Integration Center;

2. Click on Save on the bottom left of the screen;

3. Export Integration Definition;

4. Open file and search for "triggertype";

5. If the trigger type is "SCHEDULED" change it to "APPUI".

6. Save file and import it in Integration Center.

These steps should prevent the error from happening. In case the issue persists after this change, please open a ticket with Product Support.

If you still faces issues after that, please check also the KBAs of the See Also session.

2774754 - Error message "Unable to initiate background check. Error occured while executing integration center process." while initiating background check - Recruiting Management

2218764 - what is required while creating a support case for Integration Center

HireRight; Integration Center Job failing; Caused by: java.lang.NullPointerException: while trying to invoke the method com.successfactors.jobscheduler.IScheduledJob.isInterrupted() of a null object returned from com.successfactors.jobscheduler.executionsupport.facade.JobExecutionSupportContext.getSimpleJobOfCurrentThread(); Integration Center; error; Unable to initiate background check. Error occurred while executing integration center process. , KBA , LOD-SF-INT , Integrations , LOD-SF-RCM , Recruiting Management , LOD-SF-INT-INC , Integration Center , How To