SAP Knowledge Base Article - Public

2866438 - Curriculum showing complete but the user has not met the total hours requirement

Symptom

  • A Curricula in a user's learning plan is showing complete even though they have not met the Total estimate time from Item Pool.
  • It is set up as Initial Assignments: 365 Days - Calendar based and a threshold of Entire Period, with Retraining Assignments 365 Days - Calendar
  • The curricula has a requirement set up with a Total estimate time from an Item pool configured.

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Environment

SAP SuccessFactors Learning

Resolution

  • Product Management have confirmed this is expected behaviour.
  • This will occur if the user has completed the curricula in a previous period, and they are now in the retraining period.
  • As they have completed the Curricula the user is still compliant up until the next completion date therefore they will show as complete.
  • If a user had not met the required hours in the previous period then they would show as not complete until a time when they had met the required amount.

See Also

2485268 - How to Setup Curriculum Retraining

2784352 - Curriculum Management Best Practices - Learning Administration

Keywords

Curricula, retraining, complete, Item, pool, total, estimate, time, requirement, not, met, lms , KBA , LOD-SF-LMS-CUR , Curricula , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions