SAP Knowledge Base Article - Public

2866503 - Application Error when initiating Background Check (5683ebb96a20a19cc79c408d8e4b8eaa9fa0c907) - Recruiting Management


When initiating Background Check for a candidate, an application error is received with the following fingerprint: 5683ebb96a20a19cc79c408d8e4b8eaa9fa0c907


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Access a candidate application;
  2. Attempt to initiate background check;
  3. Receive an application error, with the following fingerprint: 5683ebb96a20a19cc79c408d8e4b8eaa9fa0c907


This is caused by a permission problem.


The user that is executing the action of initiating the Background Check is missing permissions to access the object that will run the Integration in Integration Center. Make sure the user that is running the background check has the following permission: Administrator Permissions -> Metadata Framework -> Admin access to MDF OData API


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SAP SuccessFactors Recruiting all versions