Symptom
When initiating Background Check for a candidate, an application error is received with the following fingerprint: 5683ebb96a20a19cc79c408d8e4b8eaa9fa0c907
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Access a candidate application;
- Attempt to initiate background check;
- Receive an application error, with the following fingerprint: 5683ebb96a20a19cc79c408d8e4b8eaa9fa0c907
Cause
This is caused by a permission problem.
Resolution
The user that is executing the action of initiating the Background Check is missing permissions to access the object that will run the Integration in Integration Center. Make sure the user that is running the background check has the following permission: Administrator Permissions -> Metadata Framework -> Admin access to MDF OData API
Keywords
permission, role, group, access, mdf, odata, api, run, error, 5683ebb96a20a19cc79c408d8e4b8eaa9fa0c907, background, check, error, application, initiate , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem