SAP Knowledge Base Article - Public

2866553 - "Help" button in LMS redirects to a different website - [LMS]

Symptom

When I click on the Help link in the LMS instance, it opens a different webpage/site with URL that starts with https://help.sap.com

Environment

SAP SuccessFactors Learning Management System

Reproducing the Issue

Go to any LMS Page and click on the Help link->It would take us to a page that starts with https://help.sap.com which was not the case earlier as it opened an internal help page that looks different.

Cause

What you see now in your instance (any LMS instance above the b1911 version) instance is how the help documents are going to look like in the future. Instead of having multiple help guide files and text versions, we are streamlining all the help documents and guide files in one location which can be found at https://help.sap.com/ which is the same link you would get when you click on help link in your latest LMS instance.

Resolution

This is the current system behavior from b1911 LMS release.

Keywords

LMS help.sap.com, LMS help link , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions