SAP Knowledge Base Article - Public

2866803 - Attachments And Notes Cannot Be Added As Tabs In UI

Symptom

You Are Unable To Add Attachments Or Notes As Tab For Appointments Or Tasks In Activities Workcenter

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Navigate to either Appointments or Tasks workcenter view.
  2. Open any Appointment/Task.
  3. Click the user icon at the top right of the screen and choose Enter Adaptation Mode.
  4. Highlight the Tabs section as seen below.
  5. Attachments and Notes are set to visible but they are not added to the tabs section.

Tabs.png

Adapt.png

Cause

This is the expected behavior of the system. The "Notes" and "Attachments" will be visible as tabs only on the iPad.

Resolution

If users want to see the Notes and Attachments on the Web Application, They can be seen inside the Overview tab of any Appointment/Task.

Keywords

Attachments, Notes, Tab, Facet, Adapt, Adaption, 1908, 1911, Key User , KBA , LOD-CRM-ACT , Activities , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions