SAP Knowledge Base Article - Public

2866923 - Recently created picklist is unavailable for selection on Onboarding panels - Onboarding 1.0

Symptom

Recently created picklist is unavailable for selection on Onboarding panels.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Onboarding 1.0 - All Versions

Reproducing the Issue

  1. Create a picklist in BizX
  2. Navigate to Onboarding > Settings > Panel and select the desired panel you want to use the picklist
  3. When expanding the picklist's dropdown, the new picklist is not available to select 

Cause

 PickListCache is enabled

Resolution

  1. Go to Onboarding > Settings > Features >  PickListCache 
  2. Click on Refresh Cache button
  3. Try again

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Keywords

PickListCache, PickList, cache, unavailable, not available, Recently created picklist  is unavailable for selection on Onboarding panels , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding