SAP Knowledge Base Article - Public

2867059 - SAP Marketing Cloud: Export & Import buttons are invisible/ missing in Contact app


Export button and Import button are invisible in Contact app after 1911 system upgrade.


  • SAP Marketing Cloud

Reproducing the Issue

  1. Open Contact app
  2. Export button is missing


New catalogs are shipped with 1911 to provide option to control Export button and Import button in Contact app.


Please add the delta catalogs for the affected users.

  1. SAP_CEC_BC_MKT_ICA_PC (Marketing - Import Contact and Accounts)
  2. SAP_CEC_BC_MKT_ECA_PC (Marketing - Export Contacts and Accounts)

See Also

Changes to Business Groups, Tiles, and Business Roles


Export button, Import Button, Contact app, SAP_CEC_BC_MKT_ICA_PC, SAP_CEC_BC_MKT_ECA_PC. , KBA , CEC-MKT-DM-CON , Contact / Account UIs , Problem


SAP S/4HANA Cloud 2005 ; SAP S/4HANA Cloud 2008 ; SAP S/4HANA Cloud 2011 ; SAP S/4HANA Cloud 2102 ; SAP S/4HANA Cloud 2105