2867826 - Reason for Status Change is descoped but still asks to enter a Reason

You have descoped the question Do you want to enable users to select a reason for a standard status change they make directly from the opportunity list? yet the prompt to select a reason still shows in the Opportunity TI when changing the status.

SAP Sales Cloud

1. Go to the Sales workcenter.
2. Go to the Opportunities view.
3. Open any Opportunity.
4. Click Actions > Set to Won (for example).

Result: the prompt shows to select a Reason for the status change.

The scoping question Do you want to enable users to select a reason for a standard status change they make directly from the opportunity list? affects only the opportunity list (technically: Opportunity OWL).

For status changes in opportunity detail view (Opportunity TI), this scoping question is not relevant, but the setting in fine-tuning under Opportunities > Assignment of Reasons.
If there is a result reason assigned for the target status, the system shows the popup.

If the popup for selecting the reason is not wanted, the Assignment of Reasons to a status has to be removed.

 reason, status change, opportunities , KBA , LOD-CRM-OPP , Opportunity Management , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions