SAP Knowledge Base Article - Public

2867912 - b1911 Blank Error Message on Hire of Employee but Employee is Still Hired

Symptom

In the b1911 release when hiring an employee a Blank Error Message is displayed and you can't progress the hire but after existing out of the page and searching for the employee they are actually hired.

Environment

Employee Central

Recruiting

Cause

This is a known issue in the b1911 release.

Resolution

Check in provisioning if recruiting is enabled.

If RCM is enabled and CPT (candidate profile template) is not configured, this error will show up. Configuration of CPT should be done, if RCM is enabled in provisioning.

If the instance doesn't have the basic configuration of RCM but "Recruiting" as a feature is enabled from provisioning, if it is not in use please disable the switch from provisioning.

Keywords

blank error, empty error, null error, Candidate profile template missing or SM data model missing,ECT-128088, RCM-72259 , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-RCM , Recruiting Management , Bug Filed

Product

SAP SuccessFactors Employee Central 1911