Symptom
You have received an Inspection for your logistics process and when selecting the Inspection in Quality Control you see that the Confirm Task button is grayed out.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Quality Control work center.
- Navigate to the Inspections view.
- Search for the relevant logistics inspection and select it.
- You can see that the Confirm Task button is disabled.
Cause
There are no Inspection Tasks created for any of the logistics process like Receiving goods from Supplier, Issuing goods to Customer, Stock Transfer. None of these processes are tightly integrated to Inspection and as a result no inspection task will be created. The system will create an Inspection document in which you can record your results. Inspection tasks are created only for Production scenarios as production is integrated fully with inspection via check tasks.
Resolution
You can record your inspection results in the inspection document.
Keywords
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