2868967 - Cannot Modify Items in Accelerated Return in SAP S/4HANA Cloud Public Edition.

After creating an Accelerated Return (Order Type: CBAR) using the Create Sales Order – VA01 app, attempt to edit the customer return items in the Manage Customer Returns app but are unable to make any changes.

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SAP S/4HANA Cloud Public Edition

This behavior is expected due to the Release Status of the accelerated return.

• If the Release Status is Released, the items cannot be edited in the Manage Customer Returns app.

To allow modifications, set the Approval field in the Returns tab when creating the accelerated return in Create Sales Order – VA01:
 Set to:

• Blocked for Release
• Item to Be Revised

Leaving the field blank will automatically set the Release Status to "Released," preventing further edits.

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