2869055 - No users available in Manage Workflows app - SAP Fiori & SAP S/4HANA

When setting up Flexible Workflow in the Manage Workflows app for some MM purchasing documents (e.g. Manage Workflows for Purchase Orders, Manage Workflows for Purchase Contracts...), no users (or specific ones) are available in People Picker (user F4 help).

In addition, the following error may appear when entering the user ID manually: "User 'XXXX' for step 'ReleasePO' does not exist" or "User 'XXXX' is not valid".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• Materials Management (MM)
• SAP Fiori
• SAP S/4HANA (All versions)

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