Symptom
Files are being placed into SFTP everyday but they are getting deleted before 14 days
Environment
SAP SuccessFactors HXM Suite
Cause
We only have one purge policy for SFTP files as per which the files older than 14 days are deleted. If they are getting deleted sooner without any manual deletion from your end, please check if the files are uploaded with the same name since this will will overwrite the last one.
Resolution
- We have only one script which checks the files in SFTP and if they are older than 14 days, then they are purged. There is no other purge policy.
- If you upload the files everyday with the same name, it will overwrite the last one.
- Kindly make sure the file names are not repeated. The best practice is to change the file naming convention to contain the date/time.
See Also
2620488 - SuccessFactors SFTP service Purge Policy update
Keywords
SFTP files deleted, sftp files purged, sftp purge policy, SFTP, Purge, Policy, Remove, Delete, 14, days, time, Account, SFTP Account, Files, missing. , KBA , LOD-SF-PLT-FTPE , SFTP Login Errors , Problem