Symptom
When importing creating a Candidate Profile via Mass Upload Resume feature, user receives a message saying that the import failed. Please, refer to the following message:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management - All Versions
Reproducing the Issue
- Go to Recruiting > Candidates tab
- Add Candidate > Mass Upload Resumes
- Upload the file and receive the error
Cause
The possible reason for this error is due to the resume file that contains more than 1 resume inside it.
Resolution
You can upload until 100 resume files within a single patch, but each resume must be added with it's own file.
See Also
2821501 - Mass Resume Upload Failed - Recruiting Management
2802759 - Mass Upload Resume error - This Batch Name already existis Please try a new name - Recruiting Management
2839372 - Mass Upload Resumes Failed "The attachment failed to upload, Please try again" - Recruiting Management
2768761 - Not Able to Enable Mass Uploading Candidate Resumes - Recruiting Management
Keywords
The resume failed to parse; Mass Upload Resume; Import Failed; Resume Upload; , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem